Information We Collect

When you interact with Froozly, we may collect personal information such as your name, phone number, email address, delivery address, and payment-related details. This information is collected when you place an order, contact our support team, or voluntarily provide details through our website forms.

We use your information to process and deliver your orders, confirm purchases, provide customer support, and communicate important updates related to your order. Your details may also be used to improve our products, services, and overall customer experience. We do not use your personal data for purposes unrelated to our services.

All payments made on the Froozly website are processed through secure and trusted payment gateways. Froozly does not store your complete payment information, such as credit or debit card numbers. We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure.

Froozly may use cookies and similar technologies to improve website functionality and user experience. Cookies help us understand how visitors interact with our site, allowing us to optimize performance and content. You can choose to disable cookies through your browser settings, though some features may not function properly.

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Once your data is no longer required, we take reasonable steps to securely delete or anonymize it.

You have the right to request access to the personal information we hold about you, request corrections, or ask for deletion where applicable. If you wish to update or remove your information, you may contact our support team for assistance.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you may contact us by email. Please reach out to our support team at support@froozly.com, and we will respond to your inquiry as soon as possible.