Privacy-Policy

Last Updated: January 2026

At PostraFix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide a better experience for our users. This includes Personal Information such as your name, email, and shipping address; Device Information like your IP address and browser type collected via cookies; and Order History regarding the products you view or purchase

When you visit PostraFix, we collect certain information to provide a better experience:

Personal Information: Name, email address, shipping address, and payment details provided at checkout.
Device Information: IP address, browser type, and time zone collected through cookies to help us improve site performance.
Order History: Details of the products you have viewed or purchased.

2. How We Use Your Information

The information we collect is used primarily to process and ship your orders for PostraFix and related accessories. Additionally, we use this data to communicate order updates, screen for potential fraud, and optimize our website design and marketing efforts to serve you better.

We use the information collected to:

Process and ship your orders for PostraFix and related accessories.
Communicate with you regarding order updates or promotional offers.
Screen for potential risk or fraud.
Optimize our website design and marketing efforts.

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our store efficiently. This includes platforms like Shopify or WooCommerce for store management, Google Analytics to understand customer behavior, and fulfillment partners to ensure your order is delivered.

We share your Personal Information with third parties to help us operate our store:

Service Providers: We use platforms like Shopify or WooCommerce to power our store and AliExpress for order fulfillment.
Analytics: We use Google Analytics to help us understand how our customers use the site.
Legal Compliance: We may share information to comply with applicable laws and regulations.

4. Data Retention

When you place an order through our Site, we will maintain your Order Information for our records for as long as necessary to provide you with our services. We will retain this information unless and until you explicitly ask us to delete it.

5. Your Rights

Depending on your geographic location, you may have specific rights regarding your data. This includes the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please reach out to our support team directly.

6. Cookies

We use cookies to enhance your browsing experience and remember your preferences. While you can choose to disable cookies through your browser settings, please note that doing so may affect the functionality and performance of certain areas of our website.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over the privacy practices of any third-party sites.

9. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means (SSL encryption) to protect your information, we cannot guarantee its absolute security.

10. Children’s Privacy

Our products are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that a child has provided us with personal data, we will take immediate steps to remove it.

For more information about our privacy practices, please contact us by e-mail at

support@postrafix.com.

postrafix

Fetchlio keeps my dog active and happy, even when I’m busy. It’s now part of our daily play routine.

— Emily R.

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