Terms of Service
By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our products or services.
Last Updated: April 04, 2026
1. Use of Our Website
By visiting our site and/or purchasing from us, you confirm that you are at least 18 years old and legally allowed to enter into a contract. You agree not to use our website for any unlawful or unauthorized purposes.
2. Product Information
We strive to provide accurate product descriptions, images, and details. However, minor variations may occur due to updates or manufacturing improvements. ION reserves the right to modify, improve, or update product features at any time.
3. Orders & Payments
When you place an order, you agree that:
All information you provide is accurate and complete.
You are authorized to use the payment method provided.
Prices and availability may change without notice.
We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.
4. Shipping & Delivery
Shipping times are estimates and may vary depending on your location and courier performance. Delays caused by external factors (weather, customs, courier issues) are not the responsibility of ION.
5. Returns & Refunds
If you are not satisfied with your purchase, you may request a return within our stated return window (as outlined in the Return Policy). Products must be returned in their original condition. Shipping fees for returns may apply unless otherwise stated.
6. Warranty
ION products include a 1-year limited warranty covering manufacturing defects. Damage caused by misuse, unauthorized repairs, or external factors is not covered.
To submit a warranty claim, please contact our support team with proof of purchase.
7. Limitation of Liability
ION is not liable for:
Misuse of the product
Health conditions unrelated to air purification
Any indirect, incidental, or consequential damages
Your use of the product is at your sole risk.
8. Privacy & Data Protection
By using our website, you agree to our Privacy Policy, which explains how we collect and use your information. We only use customer data for order fulfillment, customer support, and product improvement.
9. Changes to Terms
ION may update these Terms of Service at any time. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions about these Terms, please reach out to our support team: support@ionair.co