Last Updated: January 2026
Terms & Conditions
Welcome to PostraFix. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing, browsing, or using the PostraFix website, you acknowledge that you have read, understood, and agree to be bound by these terms. This agreement constitutes a legally binding contract between you and PostraFix. If you are using the site on behalf of a business, that business also accepts these terms. Your continued use of the site following any changes to these terms indicates your acceptance of those changes.
Your use of this site constitutes a legally binding agreement to follow all rules and regulations listed here.
If you are accessing the site on behalf of a business, that entity also accepts these terms in full.
We reserve the right to update these terms at any time; continued use of the site implies acceptance of those updates.
2. Product Information and Use
PostraFix provides posture support tools designed for daily habit-building and comfort. Our products are not medical devices and are not intended to diagnose, treat, or cure any medical condition. Always consult with a healthcare professional before starting a new physical routine if you have pre-existing back or neck issues.
Important: Our products are not medical devices and have not been evaluated by any medical regulatory board.
They are not intended to diagnose, treat, or cure chronic spinal conditions or pre-existing injuries.
Users should consult a healthcare professional before use if they have a history of back or neck surgery.
PostraFix is not liable for any discomfort resulting from improper use or over-tightening of the straps.
3. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We are not responsible for delivery failures resulting from incorrect shipping addresses provided by the customer.
4. Pricing and Payments
All prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. Payments are processed through secure third-party gateways; we do not store your full credit card details on our servers.
5. Shipping and Delivery
As we source our products globally to provide you with the best prices, shipping times may vary. While we strive to meet all estimated delivery dates, we are not liable for delays caused by customs, postal services, or natural events. Any customs fees or import duties are the sole responsibility of the customer.
6. Returns and Refunds
Our refund policy lasts 30 days. If 30 days have gone by since your purchase was delivered, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
To be eligible for a refund, items must be in their original packaging and in the same condition as received.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Sale items or promotional bundles may have specific return restrictions as noted at the time of purchase.
7. Intellectual Property
Unless otherwise stated, PostraFix and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from PostraFix for your own personal use subjected to restrictions set in these terms and conditions.
8. Limitation of Liability
In no case shall PostraFix, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products or the service.
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
You agree to indemnify and hold PostraFix harmless from any claims resulting from your breach of these terms.
Our maximum liability to you for any product purchased through the site is limited to the purchase price of that product.
9. Prohibited Uses
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, or to violate any international or local regulations, rules, or laws.
10. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered.
Any disputes arising from these terms shall be resolved through binding arbitration rather than in a general court of law.
This section ensures that any legal disagreements are handled in a structured and fair manner.
These Terms of Service and any separate agreements shall be governed by the laws of our registered region.
Contact Information
Questions about the Terms and Conditions should be sent to us at
Fetchlio keeps my dog active and happy, even when I’m busy. It’s now part of our daily play routine.
— Emily R.
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